Privacy Policy

We may collect:

• Information you provide: name, email address, company, message content, and any other information submitted via forms (including the contact form).
• Usage information: IP address, device/browser type, pages viewed, referring/exit pages, timestamps, and interactions with the site.
• Cookies and similar technologies: to operate the site, remember preferences, and understand site performance.

We use information to:

• Respond to inquiries and provide support.
• Operate, maintain, and improve the Services.
• Monitor security, prevent abuse, and enforce our Terms.
• Analyze site usage and performance.
• Comply with legal obligations.

We do not sell your personal information. We may share information:

• With service providers who help us operate the Services (e.g., hosting, analytics, email delivery) under confidentiality and data protection obligations.
• For legal and security reasons when required by law or to protect rights, safety, and security.
• In business transfers (e.g., merger, acquisition, financing, or sale of assets) where information may be transferred as part of the transaction.

We retain information for as long as needed to fulfill the purposes described above, including maintaining records, resolving disputes, enforcing agreements, and meeting legal requirements.

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Request access, correction, or deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

You can submit requests via our contact form. We may need to verify your identity before fulfilling requests.

You can control cookies through your browser settings. Disabling cookies may impact certain site features.

The Services are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect information from children.

If you access the Services from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws.

If your organization connects Google Workspace to KonaSense (including via the Kona IdP Sync application), additional data handling applies. See our dedicated Google IdP Privacy Policy for details on Google user data access, use, retention, and revocation.

We may update this Privacy Policy from time to time. We will update the Effective Date when changes are posted. Continued use of the Services after changes become effective constitutes acceptance.

For questions or requests regarding this Privacy Policy, contact us via the contact form or email privacy@konasense.com.